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FAQ
Home – FAQ
General Questions
Answers for the Future You
Explore common questions and discover how smart living fits seamlessly into your life.
A smart home system connects various devices—such as lighting, security, climate control, and entertainment—into one centralized platform. You can control everything via smartphone, tablet, or voice assistant, either manually or through automation based on time, motion, or behavior.
Yes. Most of our solutions are retrofit-friendly, meaning we can install smart systems into existing structures without major renovations. We tailor the system based on your current setup and future needs.
Absolutely. We use encrypted protocols, password-protected apps, two-factor authentication, and secure cloud storage to ensure your data and devices are safe. We also educate users on best practices for digital home security.
Yes. All systems include manual overrides. You can use traditional switches and controls alongside app or voice automation. This ensures full control—even if Wi-Fi or power is interrupted.
Get in Touch
- KLLG st, No.99, Pku City, ID 28289
- 0761-8523-398
- hello@domainsite.com
System & Installation
Yes, we specialize in retrofit solutions. Most of our systems can be installed without tearing walls or modifying structure. We use wireless, secure technologies that integrate smoothly with your existing electrical and architectural setup.
It depends on the size of the home and the complexity of the system. A basic setup takes 1–2 days, while full home automation (lighting, security, climate, entertainment) may take 3–7 days. We always provide a timeline during consultation.
Yes. Our platform unifies all connected devices under one intuitive app, available on iOS and Android. You can control lighting, locks, climate, cameras, and more—from anywhere.
While some devices are plug-and-play, most of our systems require precise calibration and network setup. We strongly recommend professional installation to ensure maximum performance, safety, and aesthetic integration.
Most of our systems include local processing, so essential features like lighting and security continue to function even when the internet is down. Once Wi-Fi is restored, full control returns automatically.
Security, Privacy & Support
Security is a top priority. We use bank-level encryption, secure cloud storage, and two-factor authentication. Regular updates and penetration testing ensure your system stays protected from digital threats.
Your data is encrypted and stored securely in compliance with global privacy standards (such as GDPR). We do not share, sell, or access your personal usage data without your explicit consent.
Yes. You’ll receive real-time push notifications for motion detection, door activity, smoke alarms, and more. You can also set custom rules for specific events like “child arrives home” or “garage opened after midnight.”
Absolutely. We offer tiered support plans ranging from standard helpdesk access to 24/7 priority assistance, remote diagnostics, and annual system health checks.
Yes. Our systems are modular and scalable. You can start with a few rooms and expand later—adding smart locks, sensors, or even AI routines—without replacing your entire setup.
Blog & news
Insights That Power Smarter Living
Explore ideas, trends, and innovations shaping the future of intelligent homes and connected lifestyles.
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